How to fix the Oracle error ORA-28407: Hardware Security Module error detected?

In this post, you’ll learn more about the Oracle ErrorORA-28407: Hardware Security Module error detected with the details on why you receive this error and the possible solution to fix it.

Oracle Error Description

ORA-28407: Hardware Security Module error detected

Reason for the Error ORA-28407: Hardware Security Module error detected

Hardware Security Module (HSM) connection may have been lost or another internal HSM error was reached.

How to fix the Error ORA-28407: Hardware Security Module error detected ?

You can fix this error in Oracle by following the below steps

Check the trace files for error details and try the following: 1) Retry the command. If the error repeats, go to step 2. 2) Verify that the HSM is configured correctly and connected. Retry the command. If the error repeats, go to step 3. 3) Ask your Security Officer to close and open the security module. Retry the command. If the error repeats, go to step 4. 4) Bounce the database if possible. Retry the command. If the error repeats, contact Oracle Support Services or your HSM vendor’s support.

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