AI Platform & Site Reliability Engineering Consultant/Senior Consultant – Cloud Operating Model

AI Platform & Site Reliability Engineering Consultant/Senior Consultant – Cloud Operating Model Overview

Capgemini Invent is seeking a highly skilled AI Platform and Site Reliability Engineering Consultant or Senior Consultant to join their Cloud Advisory team. This role focuses on leading cloud transformation initiatives that are automation-first and AI-ready, working closely with clients across various industries to design, assess, and evolve cloud operating models that leverage the latest in AI and automation technologies.

Key Responsibilities

• Offer expert advice to clients on developing cloud operational frameworks that emphasize automation and AI integration.
• Perform detailed assessments and audits of current cloud models to identify areas for standardization, automation, and AI readiness, translating insights into future-state designs.
• Create target cloud operating models, including service management frameworks and organizational structures, aligned with client strategies and cloud maturity levels, ensuring processes are practical and measurable.
• Monitor and evaluate the progress and maturity of cloud transformation efforts, utilizing operational data and analytics, and recommending improvements such as intelligent monitoring and AIOps practices.
• Utilize expertise in strategy, service management, agile, DevOps, and organizational design to deliver impactful business outcomes through cloud initiatives.
• Collaborate across organizational levels to innovate and implement cloud transformation solutions, contributing to practice growth.
• Advise clients on applying large language models, copilot tools, and agentic AI within cloud models, including use cases like automation, intelligent triage, and AI-supported decision-making.
• Assist clients in understanding AI governance, data quality, and transparency considerations for responsible AI adoption.
• Engage in business development activities such as preparing proposals, responding to RFPs, and developing new propositions, while also participating in internal campaigns and practice development.
• Commit to continuous learning through certifications, training, and active participation in AI communities.

Candidate Profile

• Experience in transforming business operations via technology, with a focus on organizational change and process redefinition.
• Hands-on knowledge of ITIL V4/V5 frameworks, including incident, change, problem management, and service desk operations, with an interest in automation and AI integration.
• ITIL certifications at the Foundation level or higher are highly valued.
• Practical experience with Generative AI platforms and understanding of their integration into cloud and ITSM workflows.
• Interest in agentic AI patterns and autonomous agents impacting IT service delivery.
• Experience with DevOps practices such as CI/CD, automated testing, infrastructure as code, and modern delivery pipelines.
• Proficiency in managing and architecting solutions on AWS, Azure, or Google Cloud, including core services like compute, storage, networking, and security.
• Strong knowledge of cloud security standards and compliance requirements to ensure secure and resilient cloud environments.
• Experience in consulting or industry roles, with the ability to operate effectively within matrixed organizations and support proposition development.
• Demonstrated curiosity and ongoing learning in AI through certifications, projects, or community engagement.
• Business development skills, leveraging existing relationships and networks to generate new opportunities.

What You Will Love About Working Here

Working on client projects provides opportunities to collaborate with senior leaders and experienced consultants, gaining insights and accelerating your professional development. You will learn how to craft compelling client propositions, lead high-profile transformation initiatives, and gain hands-on experience with cutting-edge technologies. Capgemini invests heavily in training, offering certifications from top providers like AWS, Google, and Microsoft, and provides unique environments such as Les Fontaines for immersive learning. Regular events, team activities, and leadership sessions foster a vibrant, inclusive community.

Additional Information

Capgemini is committed to diversity and inclusion, actively fostering an environment where employees can bring their whole selves to work. The company promotes flexible working arrangements, including hybrid models, and prioritizes employee wellbeing through trained mental health champions and wellbeing apps. As a global leader in digital and sustainable transformation, Capgemini employs over 340,000 people worldwide, delivering innovative solutions across strategy, design, engineering, AI, cloud, and data. The company is proud to be a Level 2 Disability Confident Employer, offering interviews to candidates with disabilities who meet the role’s essential criteria and opt in during application.

Degree Requirement: Not Specified

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