Channel Sales Engineer Position located in London, United Kingdom

Channel Sales Engineer Position located in London, United Kingdom Overview

Join KnowBe4 as a Channel Sales Engineer in London, where you will play a crucial role in the Channel Sales team. This position is focused on providing pre-sales technical support to prospective partners and clients for all KnowBe4 products, as well as assisting partners in their sales efforts.

Responsibilities

• Engage directly with potential partners to thoroughly understand and define their technical needs and issues.
• Facilitate the sales process of KnowBe4 products by maintaining strong, collaborative relationships with partners and their prospects.
• Promote brand awareness of KnowBe4 products in alignment with reseller interests.
• Build and nurture relationships with partners, prospects, and existing clients to support Partner Program goals, utilizing corporate resources effectively.
• Resolve technical challenges that may hinder the closing of sales opportunities.
• Collaborate with Channel Account Managers to execute and oversee technical proof-of-values (POVs) for potential partners and clients.
• Serve as the main technical contact for prospective partners and clients.
• Provide education to current partners on KnowBe4 products, focusing on technical enablement.
• Investigate and document technical issues, relaying findings to the development team or clients as necessary.
• Create and maintain test environments for qualified partners.
• Assist Channel Account Managers in utilizing all available Sales Engineering resources in accordance with company policies.

Requirements

• A minimum of a 2-year degree or a relevant technical degree is preferred.
• At least 2 years of experience in technical sales or sales engineering is required.
• Familiarity with Gmail and Google Docs is essential.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Experience using web browsers such as Chrome and Internet Explorer.
• Exceptional verbal and written communication skills are necessary.
• Highly organized with a strong focus on results.
• Excellent time management and organizational abilities.
• Ability to demonstrate technical troubleshooting and analytical skills.
• Exhibit integrity, accountability, respect, and commitment in all professional interactions.
• Strong collaborative skills and the ability to work effectively in a team environment.
• Must be capable of working independently with minimal supervision.

Benefits

• Company-wide bonuses based on monthly sales performance.
• Employee referral bonuses.
• Adoption assistance programs.
• Tuition reimbursement for further education.
• Reimbursement for certifications and bonuses for completing certifications.
• A modern, high-tech, and enjoyable work environment.

Degree Requirement: Not Specified

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