HPC & AI Hardware – Engineering Resolution Engineer

HPC & AI Hardware – Engineering Resolution Engineer Overview

Join our team as an HPC & AI Hardware – Engineering Resolution Engineer based in Bristol, Avon. This role involves diagnosing and resolving complex hardware issues associated with high-performance computing and artificial intelligence systems. You will work closely with engineering teams to identify root causes of hardware failures, develop effective solutions, and support both internal teams and customers in troubleshooting hardware problems efficiently.

Key responsibilities include analyzing hardware performance data to preemptively identify potential issues, contributing to the development of diagnostic tools and procedures to streamline resolution processes, and documenting technical findings and best practices for future reference. You will need a strong background in hardware engineering, especially related to HPC and AI hardware, with experience in diagnosing and fixing complex hardware failures within high-performance environments.

Excellent problem-solving skills, effective communication, and the ability to work under pressure are essential. Prior experience in technical support or engineering resolution roles is highly desirable, along with knowledge of diagnostic tools, hardware testing, and performance analysis techniques.

Benefits of this position include the chance to work with state-of-the-art HPC and AI hardware technologies, a collaborative team environment, and opportunities for professional growth within a leading global technology company. The role is based onsite in Bristol, and we are pleased to offer visa sponsorship for eligible candidates.

We welcome applicants who have the right to work in the UK, and this role is not restricted from sponsorship opportunities.

Degree Requirement: Not Specified

Visa Sponsorship May be