Internal Account Manager

Internal Account Manager Overview

Our client, an established distributor specializing in test, measurement, and electronic equipment, is seeking a dedicated Internal Account Manager to join their team in Wales. This role involves building and maintaining strong relationships with customers, managing existing accounts, and supporting business growth through proactive account development. The position is highly customer-focused and commercially oriented, requiring the management of inquiries, quotations, follow-ups, and tailored solutions delivery.

The successful candidate will work closely with customers, manufacturers, field sales teams, and internal departments to ensure customer requirements are met efficiently. The role offers an excellent opportunity for individuals with experience in internal sales, account management, or technical sales, particularly those with a background or interest in test & measurement, electronics, or engineering products.

Key Responsibilities

• Develop and nurture strong relationships with existing clients to foster loyalty and satisfaction.
• Handle customer inquiries, prepare quotations, and follow up on sales opportunities to drive revenue.
• Identify new sales opportunities within current accounts to support business expansion.
• Collaborate with customers, manufacturers, field sales, and internal teams to deliver appropriate solutions.
• Maintain detailed records of customer interactions and sales activities using CRM systems.
• Assist in shaping the sales strategy by providing insights from customer feedback and market trends.

Candidate Requirements

• Proven experience in internal sales, account management, or technical sales roles.
• A customer-centric approach combined with a strong commercial mindset.
• Experience or familiarity with test & measurement equipment, electronics, or engineering products is advantageous but not essential.
• Excellent communication skills, confident in engaging with customers and suppliers alike.
• Competence in CRM software and Microsoft Office tools.
• An interest in technology and engineering sectors, with a desire to develop long-term client relationships.
• Ability to work collaboratively across teams to meet customer needs effectively.

Benefits

• Competitive annual salary of â?¬40,000.
• Additional bonuses based on performance and sales results.

This role does not specify a particular working pattern such as remote, hybrid, or onsite, and no information about sponsorship is provided on the page. Interested candidates are encouraged to contact Hannah Lyttle for further details and to apply.

Degree Requirement: Not Specified

Visa Sponsorship May be