Key Account Leader

Key Account Leader Overview

Join Axon and contribute to our mission of protecting life. As a Key Account Leader, you will play a crucial role in selling Axon products and services to law enforcement agencies. This position is primarily remote, requiring travel approximately 50% of the time, which could increase to 70% depending on business needs.

Your Impact

In this quota-carrying external field role, you will be responsible for managing relationships with top law enforcement agencies, articulating complex solutions, and leading the Axon team to success. You will provide technical and administrative product information, conduct demonstrations, and offer product training as needed.

What You Do

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.
• Develop and maintain client relationships to drive revenue growth.
• Collaborate with the account team to develop and execute account strategies that deliver relevant value propositions.
• Track customer activity in internal systems to identify additional opportunities.
• Cultivate customer relationships and ensure effective service delivery.
• Understand customer workflows and develop a proper contact network within accounts.
• Engage with specialists as required to support account activities.
• Oversee all account activities and maintain customer satisfaction.
• Forecast account performance and keep management informed about account status and competitor activities.
• Provide customer product training as necessary.
• Manage individual expense budgets.

What You Bring

• A minimum of 5 years of successful customer-facing Software (SaaS / Cloud) sales experience.
• At least 3 years managing a book of business for Major Accounts.
• Experience in solution or consultative sales within complex sales processes.
• Data management experience using Salesforce or similar CRM.
• Strong understanding of Cloud and SaaS technologies.
• Willingness to travel 70% of the time, including overnight travel.
• Ability to articulate complex solutions to both technical and non-technical audiences.
• Experience in startup environments and familiarity with Law Enforcement / Public Safety.
• A collaborative team player.
• A proactive approach to owning and driving the territory.

Compensation and Benefits

• Competitive on-target earnings and a 401K with employer match.
• Uncapped commissions.
• Discretionary paid time off.
• Supportive parental leave policy.
• Opportunities to ride along with police officers in real-life situations.

At Axon, we value diversity and encourage individuals from all backgrounds to apply, even if they do not meet every requirement listed. We are committed to creating an inclusive environment where everyone can thrive.

Degree Requirement: Not Specified

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