Lead Solutions Consultant

Lead Solutions Consultant Overview

At Braze, we are seeking a highly skilled Lead Solutions Consultant to join our dynamic team. This role involves working directly with clients to understand their business challenges and demonstrating how Braze’s innovative platform can deliver tailored marketing solutions. As a key technical advisor during the pre-sales phase, you will design customized strategies utilizing features such as cross-channel messaging, customer journey orchestration, and AI-powered personalization to meet client needs.

You will collaborate closely with sales and technical teams to develop compelling proposals and presentations, showcasing the value of Brazeâ??s capabilities. A significant part of your role will involve guiding clients through the technical aspects of implementation, including API integrations, architecture design, and automation workflows. Travel to client locations will be required, with an expected travel rate of up to 40% during busy periods, to facilitate onboarding, training, and ongoing support.

Working cross-functionally with product, engineering, and customer success teams, you will ensure that client requirements are met and solutions are deployed successfully. Staying up-to-date with industry trends and Braze product updates will enable you to provide innovative insights and solutions. Additionally, you will contribute to refining the solutions consulting process and share best practices with your colleagues.

What We Are Looking For

• Extensive experience in pre-sales engineering, solutions consulting, or technical sales, especially within SaaS or marketing technology sectors.
• Exceptional communication skills, both written and verbal, with the ability to explain complex technical concepts clearly to diverse audiences.
• Strong follow-up skills and a talent for building and maintaining client relationships.
• Active listening skills and the ability to understand and address client challenges effectively.
• Experience selling to sophisticated accounts with dedicated pre-sales or sales engineering teams.
• Deep domain knowledge in at least three of the following areas: SaaS platforms, mobile marketing, APIs, marketing automation, direct marketing, marketing analytics, or programming languages such as HTML.
• A high level of curiosity about emerging technologies and a passion for continuous learning.
• Ability to work independently with initiative, while also thriving in a collaborative team environment.

What We Offer

• A competitive compensation package, which may include equity options.
• Retirement plans and Employee Stock Purchase Plans to support your financial future.
• Flexible paid time off to promote work-life harmony.
• Comprehensive health benefits covering medical, dental, vision, life, and disability insurance.
• Family support benefits such as fertility assistance and paid parental leave.
• Opportunities for professional development through structured career paths, learning platforms, and annual stipends for training.
• An engaging in-office environment designed to foster community, teamwork, and innovation.
• Opportunities to contribute to community initiatives like Volunteer Week and donation matching programs.
• Participation in Employee Resource Groups that promote diversity and inclusion.
• A culture recognized as a Great Place to Work®, emphasizing transparency, collaboration, and enjoyment.

Working Pattern

This role is based on a hybrid working model, combining remote work with in-office presence.

Visa Sponsorship

We offer visa sponsorship for this position, supporting eligible candidates in obtaining the necessary work authorization to join our team.

At Braze, we are committed to creating an inclusive environment and providing equal opportunities for all applicants, regardless of background or identity. We welcome candidates who meet the core requirements and encourage those who may not meet every criterion to apply, as we value diverse perspectives and potential.

Our recruitment process utilizes AI-assisted tools to ensure a fair and transparent experience. Candidates have the right to opt out of AI review and can request further information or a manual review if desired.

If you are passionate about solving complex challenges and want to be part of a forward-thinking company that values innovation and diversity, we look forward to your application.

Degree Requirement: Not Specified

Visa Sponsorship Promising