Operations Manager – London Sort Centre

Operations Manager – London Sort Centre Overview

Join Relay Technologies as the Operations Manager at our London Sort Centre, where you will be responsible for overseeing the daily functions of one of our key logistics hubs. Your role will involve managing the operational team, ensuring that parcel processing and shipment handling are carried out efficiently and effectively. You will be tasked with implementing and refining operational procedures, monitoring performance metrics, and ensuring compliance with safety and industry standards.

Key Responsibilities

• Supervise daily operations to maintain high productivity and quality standards.
• Coordinate activities among staff and departments to ensure seamless logistics workflows.
• Develop strategies to improve operational efficiency and reduce costs.
• Track and analyze KPIs, preparing reports to inform management decisions.
• Ensure health and safety regulations are strictly followed across the centre.
• Work closely with logistics, customer service, and maintenance teams for integrated service delivery.
• Address operational issues and resolve escalations swiftly to prevent disruptions.
• Lead initiatives for process improvements, staff training, and technology upgrades.
• Manage budgets, staffing, and inventory to optimize centre performance.

Candidate Requirements

• Demonstrable experience in managing operations, preferably within logistics or parcel distribution sectors.
• Strong leadership qualities with the ability to inspire and manage a team effectively.
• Excellent organizational skills and problem-solving capabilities.
• Ability to interpret operational data and implement improvements based on insights.
• Knowledge of health and safety standards relevant to warehouse and logistics environments.
• Effective communication skills for liaising with various stakeholders.
• Proficiency with logistics management software and related technology.
• A proactive mindset with the ability to work under pressure and meet deadlines.
• Willingness to work in a fast-paced environment, including potential shift work.

Benefits

• Competitive salary aligned with experience and skills.
• Opportunities for professional growth and career advancement within Relay.
• Access to training programs and ongoing development initiatives.
• Contributory pension scheme for employees.
• Employee discounts and various benefits.
• Supportive and dynamic working environment fostering teamwork and innovation.

Working Pattern

This position requires working onsite at the London Sort Centre.

Sponsorship Information

This role is not eligible for visa sponsorship; the company does not offer visa sponsorship for this position.

Degree Requirement: Not Specified

Visa Sponsorship May be