Principal Presales Engineer German Speaking

Principal Presales Engineer German Speaking Overview

At Twilio, we are transforming the future of communications while embracing a remote-first work culture. Our innovative solutions empower businesses and developers globally to create personalized customer experiences. As we continue to evolve, we are looking for a Principal Presales Engineer who is fluent in German to join our team.

About the Role

The Principal Presales Engineer plays a vital role in our sales team, focusing on both New Business and Strategic segments. This position is essential for helping our customers build the future of communications. You will lead the technical pre-sales relationship, conduct technical discovery, propose architectures, demonstrate our products, and address customer concerns with creative solutions.

Responsibilities

• Collaborate with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concepts, RFP responses, design documentation, technical presentations, and enablement sessions.
• Guide customers towards success by leading the technical and product sales process, recommending best-practice solutions, and advising them on the effective use of Twilioâ??s APIs.
• Establish yourself as a trusted advisor by understanding customer technical challenges through discovery sessions, and designing, demonstrating, and presenting innovative solutions to address their business needs.
• Create and deliver engaging, complex product demonstrations to showcase Twilioâ??s Communications Products, while building strong relationships with both technical and non-technical stakeholders.
• Exhibit a proactive approach to identifying and resolving issues for customers and within the organization as it evolves.
• Contribute to the Twilio Presales Engineering community by sharing knowledge, developing demonstration materials, and creating reusable presentations.
• Mentor junior Presales Engineers.

Qualifications

• A minimum of 8 years of pre-sales experience in selling complex technical products, or at least 10 years of professional experience in supporting technical products with customer-facing roles, particularly in delivery or consulting.
• Exceptional communication and presentation skills, capable of gaining the confidence of an audience.
• Ability to effectively communicate complex topics to diverse audience levels as an engaging storyteller.
• Deep understanding of customer communication needs and the ability to guide them to appropriate technical solutions.
• Prior software development experience or familiarity with backend technologies such as Java, C#, Node.js, Python, PHP.
• Experience in web development, including JavaScript, HTML/CSS, and frontend frameworks like React, Vue.js, or Angular.
• Experience with REST APIs.
• Background in Telecom, SIP, Contact Center, or Security.
• Familiarity with sales methodologies.
• Bachelorâ??s or Masterâ??s degree in a technical field (Engineering, Mathematics, Computer Science) or equivalent practical experience.
• Fluency in German.

Benefits

• Competitive salary.
• Generous vacation and time-off policies.
• Extensive parental and wellness leave.
• Healthcare coverage.
• Retirement savings program.
• Opportunities for community engagement through volunteering and donation support.

This role is remote and based in the UK, Ireland, or Spain, with approximately 35% travel expected for in-person connections. If you are ready to unleash your potential and make a significant impact, we encourage you to apply!

Degree Requirement: Not Specified

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