Senior Product Manager

Senior Product Manager Overview

Contentsquare is seeking a Senior Product Manager to lead the strategy and execution of our Voice of Customer (VoC) product. This role is pivotal in enhancing our qualitative analysis suite, allowing teams to deploy AI-powered surveys that merge qualitative insights with quantitative analytics to gain a comprehensive understanding of user behavior.

As a Senior Product Manager, you will work closely with an Engineering Manager and a dedicated team of engineers, forming a Product Trio that drives the discovery and delivery of VoC. Your collaboration will extend to various teams across Conversation Intelligence, Experience Analytics, and our Sense AI platform, ensuring that VoC remains a vital part of the unified Contentsquare experience.

Key Responsibilities

• Lead the strategy and execution of the VoC product, defining its vision and roadmap.
• Identify integration opportunities within the Contentsquare platform to enhance product value.
• Conduct customer and market research to inform product development.
• Collaborate with design and engineering to validate product hypotheses.
• Promote an AI-first approach in product development.
• Work closely with engineering teams to ensure alignment on product initiatives.
• Define and track product performance metrics.
• Monitor product health and prioritize enhancements based on user feedback.

Qualifications

• 5+ years of product management experience in a B2B SaaS context.
• Strong customer and market research skills.
• Experience with AI-powered or data-intensive products.
• Proven ability to prioritize among competing goals.
• Comfort with data-driven decision-making.
• Understanding of UX and data dimensions in product work.
• Excellent communication skills in English.
• Experience with remote and international teams.

Benefits

• Flexible work options including remote and hybrid policies.
• Generous paid time-off policy.
• Lifestyle allowance.
• Career development and mentorship opportunities.
• Social events and philanthropic activities.
• Stock options for full-time employees.
• Employee Resource Groups for support and advocacy.
• Virtual onboarding and team-building activities.

Join Contentsquare and be part of a team that values inclusivity and innovation, driving impactful changes in the digital experience landscape.

Degree Requirement: Not Specified

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