Senior Product Manager Business Applications Development

Senior Product Manager Business Applications Development Overview

JetBrains is seeking a Senior Product Manager to take ownership of the Business Application Development (BAD) product suite, focusing on creating a seamless experience for customers managing their software licenses, subscriptions, and administrative functions. This role involves leading the strategic vision, defining the product roadmap, and working closely with cross-disciplinary teams to enhance the user journey from purchase to ongoing management.

About JetBrains

JetBrains develops intelligent tools for software developers and teams worldwide. With over 15 million users, more than 300,000 companies, and 88 of the Fortune Global Top 100 relying on their products, JetBrains aims to boost productivity and facilitate AI adoption at scale. Their mission is to empower development teams to work more efficiently and effectively.

Key Responsibilities

• Steer the strategic planning and execution of the BAD product, focusing on complex customer-facing systems related to licensing, subscriptions, and administration.
• Ensure a smooth and integrated user experience by analyzing customer journeys, identifying pain points, and implementing improvements across all touchpoints.
• Work collaboratively with engineering, design, analytics, QA, sales, customer success, and finance teams to discover, develop, and refine product features.
• Define the product vision, set strategic goals, and develop a detailed roadmap aligned with business objectives and user needs.
• Identify and resolve user friction points through customer research, telemetry data, and internal feedback, creating solutions that enhance usability.
• Map the entire customer lifecycle, identifying gaps and overlaps in systems to create a unified, intuitive experience.
• Partner with technical teams from early discovery through to product launch and ongoing iteration, ensuring quality and alignment.
• Establish and monitor key metrics related to product adoption, user conversion, and support demand to evaluate success and guide future enhancements.
• Communicate clearly with stakeholders about product direction, trade-offs, and progress, ensuring transparency and shared understanding.

Candidate Profile

• Demonstrated ownership of complex SaaS, enterprise, or B2B products, with a track record of managing end-to-end product lifecycle.
• Experience in product discovery, user research, and prioritization based on customer insights and data analysis.
• Skilled at managing intricate customer journeys, dependencies across teams, and engaging with diverse stakeholders.
• Strong analytical skills with the ability to leverage telemetry, product metrics, and experimentation to inform decisions.
• Comfortable collaborating with engineering teams on technical details such as APIs, data models, and system integrations.
• Fluent in English, with excellent communication skills suitable for technical and non-technical audiences.
• Ability to think systemically, balancing technical complexity with user experience and long-term sustainability.

What Success Looks Like

Success in this role means creating a licensing and administration experience that feels seamless and reliable for users. The ideal candidate will clarify complex systems, simplify fragmented customer flows, and establish meaningful product metrics. The ultimate goal is to eliminate friction for millions of developers and administrators, enabling them to focus on their core work without distraction.

Why Join JetBrains?

• Competitive salary package commensurate with experience and skills.
• Flexible work options, including remote and hybrid arrangements.
• Additional paid time off for rest and personal pursuits.
• Opportunities for professional development through conferences, courses, and language classes.
• Relocation support to assist with moving logistics.
• Free meals and snacks at the workplace to keep energy levels high.
• Health and wellness benefits, including gym memberships or stipends for sports activities.
• Participation in internal events, celebrations, and team gatherings.

JetBrains values diversity and is committed to creating an inclusive environment. They welcome applicants from all backgrounds and identities, fostering an open workplace where everyone can thrive.

Note: Some benefits may vary depending on location.

JetBrains processes application data in accordance with their Recruitment Privacy Policy.

Interested candidates are encouraged to submit their application through the provided platform, including personal details, CV, cover letter, and optional links to LinkedIn or portfolio sites.

Degree Requirement: Not Specified

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