Senior Strategic Account Executive French Speaker

Senior Strategic Account Executive French Speaker Overview

Twilio is at the forefront of transforming communication methods, enabling businesses and developers worldwide to craft personalized customer experiences from the comfort of their homes. As a remote-first organization, Twilio fosters a culture of connection and inclusivity, welcoming team members from various locations to make a significant global impact each day. The company emphasizes continuous learning and growth, offering employees the opportunity to develop new skills and advance their careers in a dynamic environment.

In this role, the Senior Strategic Account Executive will focus on expanding Twilioâ??s presence within the high-growth customer segment across the Europe, Middle East, and Africa (EMEA) region, with particular emphasis on Southern Europe. The successful candidate will manage and nurture rapidly expanding accounts, aiming to increase revenue and gross profit through product cross-selling, up-selling, and sourcing new business opportunities within assigned accounts.

Key Responsibilities

• Serve the needs of the fastest-growing customers in your designated region, ensuring their satisfaction and continued partnership.
• Drive revenue growth and increase the share of wallet within your key accounts by identifying new sales opportunities.
• Lead the purchase process for Twilioâ??s diverse product suite, including voice, messaging, email, contact center solutions, and security software.
• Maintain high levels of customer satisfaction through proactive engagement and support.
• Create customized pricing proposals, negotiate contractual terms, and manage the entire contract lifecycle.
• Present technical and business solutions effectively to both technical teams and executive decision-makers.
• Build trust and foster long-term relationships with technical clients and internal teams.
• Communicate complex technical, contractual, and financial information clearly and simply.
• Manage multiple projects and deals simultaneously, prioritizing effectively to meet deadlines and sales targets.

Qualifications

• At least six years of experience in account management or sales, with a focus on complex technical solutions.
• Proven success in closing deals with a wide range of clients, from large enterprises to small businesses.
• Consistent achievement of sales quotas and targets.
• Strong understanding of account management strategies, including cross-selling and upselling within existing customer bases.
• Knowledge of financial metrics such as revenue, gross profit, risk, and opportunity management.
• Fluent in French, with excellent communication skills in both spoken and written forms.
• Preferred: Experience selling to both technical and business audiences, with familiarity in the communications industry, including messaging, voice, email, or security solutions. Experience in traditional telecom environments is a plus.

Location and Travel

This position is fully remote and can be based in the UK, Ireland, or Spain. The role involves approximately 25% travel to meet clients and build relationships in person, supporting effective engagement and partnership development.

Benefits and Culture

• Enjoy competitive compensation packages aligned with industry standards.
• Benefit from generous paid time off, parental leave, and wellness leave policies.
• Access comprehensive healthcare plans and retirement savings options.
• Work within a company that values innovation, initiative, and continuous improvement, embracing the Twilio Magic values.
• Participate in community initiatives through volunteering and donations, fostering positive social impact.

Twilio emphasizes a safe and secure application process, warning against recruitment scams and ensuring all official communications come from verified @twilio.com email addresses. The company is committed to equal opportunity employment, welcoming applicants regardless of race, religion, gender, age, veteran status, disability, or other protected characteristics. They also consider qualified candidates with criminal histories, in accordance with applicable laws, and participate in the E-Verify program where required.

Degree Requirement: Not Specified

Visa Sponsorship May be