Senior Workplace Experience Specialist

Senior Workplace Experience Specialist Overview

Join Zscaler, a global leader in cloud security, as a Senior Workplace Experience Specialist based in our London office. In this role, you will be responsible for delivering an exceptional workplace environment that supports our employees and visitors, ensuring smooth daily operations across our managed sites. Your focus will be on creating a productive, efficient, and welcoming space by overseeing various workplace services such as mail handling, security, cleaning, food services, parking, and other amenities.

Key Responsibilities

• Maintain a best-in-class workplace experience for all staff and guests, promoting a positive and efficient work environment.
• Manage operational aspects of the workspace, including vendor relationships, service quality, and compliance with regional and global standards.
• Design and optimize physical office layouts and workflows to meet organizational needs and improve employee satisfaction.
• Lead workplace projects and initiatives that align with corporate strategies at both local and global levels.
• Partner with the People & Culture team and other departments to coordinate activities and events that foster engagement and reinforce company culture.

Ideal Candidate Profile

• At least seven years of experience in workplace management or hospitality, with hands-on site leadership experience.
• Relevant facilities management qualifications or certifications, such as IWFM Level 4 or above, IOSH Managing Safely, CoreNet certification, or MCR.
• Proven skills in change management, vendor oversight, and operational workflow optimization.
• A proactive mindset with a strong sense of curiosity to identify and implement improvements.
• Ability to work independently, making sound decisions with minimal supervision, while leveraging professional judgment.
• Excellent organizational skills, capable of establishing effective workflows and utilizing digital tools to enhance operations.

Preferred Qualifications

• Experience leveraging AI technologies to improve operational efficiency.
• Background in managing events, conferences, and creating memorable, safe office experiences.
• Strong collaborative relationships with building management and cross-functional teams.
• Experience managing multiple sites across different regions.

Company Culture and Benefits

At Zscaler, we are committed to fostering an inclusive environment that values diversity and promotes collaboration. Our benefits package includes comprehensive health plans, generous leave policies, parental leave, retirement options, educational reimbursement, and in-office perks. We support flexible working arrangements and are dedicated to equal employment opportunities, ensuring all candidates are considered fairly regardless of background or characteristics.

Application Process

Interested candidates are encouraged to apply through our online portal by submitting their personal details, resume, cover letter, and any relevant supporting documents. We require applicants to confirm their legal right to work in the UK and to specify if they need visa sponsorship or work permit support. Zscaler is committed to providing accommodations for applicants with special needs or religious requirements, and we adhere to all applicable pay transparency and privacy laws.

By applying, you agree to our confidentiality and data privacy policies, and acknowledge that your personal information will be handled in accordance with our privacy notice. We welcome applicants from diverse backgrounds and are dedicated to creating an equitable workplace where everyone can succeed.

Degree Requirement: Not Specified

Visa Sponsorship May be