Solutions Consultant – Post-Sales

Solutions Consultant – Post-Sales Overview

Join Vertice as an AI Solutions Architect focusing on post-sales support, where your expertise will help clients successfully implement and optimize AI solutions after purchase. This role involves working closely with clients to understand their specific needs and translating these into effective AI-driven strategies. You will assist in deploying AI technologies, troubleshoot technical issues, and ensure clients gain maximum value from their investments.

Collaborating with sales and technical teams, you will deliver product demonstrations and training sessions, helping clients understand and utilize AI tools effectively. Your insights and feedback will also contribute to ongoing product development, ensuring solutions remain innovative and aligned with market trends.

Key Responsibilities

• Providing expert guidance and ongoing support to clients post-sale to ensure successful AI solution deployment.
• Understanding client business requirements and translating them into tailored AI solutions.
• Assisting with the deployment, troubleshooting, and performance optimization of AI technologies.
• Working with internal teams to meet client needs and deliver customized solutions.
• Conducting product demonstrations and training to maximize client engagement and understanding.
• Collecting client feedback to inform future product enhancements and innovations.
• Keeping abreast of the latest developments in AI to provide relevant and forward-thinking advice.

Candidate Requirements

• Experience in a technical post-sales role, especially within AI or related fields.
• Deep understanding of AI, machine learning, and data analytics tools.
• Excellent communication skills for explaining complex concepts clearly to clients.
• Ability to analyze client needs and develop customized AI solutions.
• Experience deploying AI solutions and troubleshooting technical issues in real-world settings.
• Proactive attitude and strong problem-solving skills.
• Relevant certifications or qualifications in AI, data science, or similar areas are advantageous.

Benefits

• Opportunities for career development within a forward-thinking AI company.
• Work within a collaborative environment utilizing the latest AI technologies.
• Engage in innovative projects that influence the future of AI solutions.
• Supportive culture emphasizing continuous learning and client success.

Work Arrangement

This position offers a fully remote working pattern, allowing flexibility in where you work from.

Visa Sponsorship

We provide visa sponsorship for this role, supporting candidates who require work authorization in the UK.

Note: The company explicitly states that visa sponsorship is available for this position.

Degree Requirement: Not Specified

Visa Sponsorship May be