Solutions Engineer – French Speaking

Solutions Engineer – French Speaking Overview

ROLLER is a dynamic software-as-a-service company with a global footprint spanning over 30 countries. Our mission is to revolutionize the leisure and attractions industry by providing seamless solutions such as ticketing, point-of-sale, self-serve kiosks, memberships, and digital waivers. Our team comprises over 300 passionate and down-to-earth professionals dedicated to building innovative products and delivering memorable guest experiences. We are seeking a Solutions Engineer to join our team and support our growth in the French market.

About the Role

The Solutions Engineer at ROLLER is responsible for managing the entire pre-sales process, both from a business and technical perspective. You will work closely with Account Executives to qualify leads, advance deals, and close new business. Your role involves conducting technical validations, delivering tailored product demonstrations, and building confidence with prospects by clearly demonstrating the value of ROLLERâ??s solutions.

You will apply the MEDDICC qualification methodology to identify key decision-makers, decision criteria, and pain points, maintaining transparency about deal health. Leading discovery sessions, you will diagnose operational and revenue challenges and connect these directly to ROLLERâ??s offerings. You will design and present ROI-focused business cases that emphasize revenue growth, cost savings, and operational efficiencies, speaking in terms that resonate with CFOs and operational leaders.

Positioning ROLLER competitively, you will handle objections and counter competitor narratives with confidence and evidence. You will collaborate with Account Executives on account planning and engage with senior stakeholders, including presenting to C-suite executives when necessary. For complex, high-value opportunities, you will work with Solution Architects, briefing them on deal specifics and ensuring technical depth supports the sales process.

In addition, you will respond to RFPs and RFIs, managing both the commercial and technical aspects of proposals, leveraging Solution Architects for technical depth. You will work with Customer Success teams to identify expansion and upsell opportunities within existing accounts, applying qualification and value-based selling techniques. Maintaining accurate pipeline data in Salesforce, you will contribute to forecast accuracy and provide insights into market trends, win/loss patterns, and competitive intelligence to sales leadership.

Candidate Profile

Applicants must be fluent in French and English, with excellent communication skills. Willingness to travel up to 30% is expected. Candidates should have at least three years of experience in a SaaS pre-sales or solution engineering role, with deep familiarity with MEDDICC or similar qualification frameworks. A strong commercial instinct, technical confidence, and proven ability to build and present business cases are essential.

Additional desirable qualities include experience with API concepts, integration tools like Postman and Swagger, and familiarity with solution selling frameworks. Experience in the leisure, attractions, hospitality, or entertainment sectors is advantageous but not mandatory. The ideal candidate is tech-savvy, highly organized, self-motivated, and comfortable working independently in a fast-paced environment. A process-driven approach focused on efficiency and continuous improvement is highly valued.

Benefits

• Work on a highly-rated, category-leading product in a fun, high-growth industry.
• Access to a comprehensive Team Member Assistance Program supporting health and wellbeing, including coaching and educational resources.
• Flexible work environment with options for remote work or access to WeWork facilities depending on your location.
• Join a motivated, enthusiastic team committed to excellence and innovation.

Degree Requirement: Not Specified

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